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Warehouse & Storage


Working in a warehouse environment is fast-paced, requiring employees to be fit and active. Typical workplaces include supermarkets and shops, mail order and distribution companies, manufacturers and departments of government services such as the armed forces and NHS. Candidates will learn a range of skills which will include; operation of specialist machinery, learning about the storage of goods, how to manage stock or the receipt of stock, storage and dispatch of goods and how to maintain the safety of hazardous goods or materials.

Who are these qualifications for?

The level 2 qualification is for those who are new to the warehouse and storage roles or for candidates who are looking to gain formal recognition within an existing role in order to progress their careers. 

What are the entry requirements?

In order to start a Supply Chain Warehouse Operative qualification, candidates must have a work placement. The candidate must be paid the Apprenticeship Wage as a minimum but many employers pay a bit more. The position should ideally be for at least 30 hours per week. If you are already employed, working requirements can be negotiated depending on existing experience.

Personal qualities required to work in this sector

If you're already working in a warehouse and storage role, it is likely you naturally possess many of the personal qualities that are suited to this sector. Due to the type of work and daily activities involved, candidates are required to have a good level of fitness, with excellent team working skills, individuals will need to work quickly, honestly and reliably. Good basic computer skills are important, along with the ability to complete paperwork and count stock items. An understanding of health and safety regulations is an essential quality to begin work in this sector. Due to the nature of the work, flexibility from employees is a requirement.

How long will it take to complete?

The level 2 qualification will take between 12 to 15 months to complete.  Completion times may vary and are dependent on a range of factors including candidate ability, previous experience and working hours.

How will the qualifications be achieved?

Qualifications are largely work-based. Candidates will have an assessor who will visit them at work on a regular basis to document progress through observations, discussions and witness testimonies from managers. Depending on your current circumstances some individuals will just work towards the vocational qualification, whilst others may work towards an Apprenticeship.


Apprenticeships offer candidates a full package of qualifications known as a Standard. In addition to the qualification, all candidates are required to work towards maths, English and IT qualifications.

For further information about this qualification have a look at the Institute of Apprenticeship website.

On achieving the level 2, candidates could progress on to team leader, shift supervisor or warehouse management roles. It may be possible to move into distribution. County Training offers a range of management qualifications to those looking to operate at this higher level.