Warehouse & Storage

Overview

Working in a warehouse environment is fast-paced, requiring employees to be fit and active. Typical workplaces include supermarkets and shops, mail order and distribution companies, manufacturers and departments of government services such as the armed forces and NHS. Candidates will learn a range of skills which will include; operation of specialist machinery, learning about the storage of goods, how to manage stock or the receipt of stock, storage and dispatch of goods and how to maintain the safety of hazardous goods or materials.

Who are these qualifications for?

The level 2 qualification is for those who are new to the warehouse and storage roles or for candidates who are looking to gain formal recognition within an existing role in order to progress their careers. The level 3 qualification covers the skills of working as a team leader within a warehouse operation in addition to the day-to-day duties associated with the role.

What are the entry requirements?

In order to start a Warehouse  and Storage qualification, candidates must have a work placement. The candidate must be paid the Apprenticeship Wage as a minimum but many employers pay a bit more. The position should ideally be for at least 30 hours per week. If you are already employed, working requirements can be negotiated depending on existing experience.

Personal qualities required to work in this sector

If you're already working in a warehouse and storage role, it is likely you naturally possess many of the personal qualities that are suited to this sector. Due to the type of work and daily activities involved, candidates are required to have a good level of fitness, with excellent team working skills, individuals will need to work quickly, honestly and reliably. Good basic computer skills are important, along with the ability to complete paperwork and count stock items. An understanding of health and safety regulations is an essential quality to begin work in this sector. Due to the nature of the work, flexibility from employees is a requirement.

How long will it take to complete?

The level 2 qualification will take between 12 to 15 months to complete. At Level 3, candidates can expect to complete in 12 to 18 months. Completion times may vary and are dependent on a range of factors including candidate ability, previous experience and working hours.

How will the qualifications be achieved?

Qualifications are largely work-based. Candidates will have an assessor who will visit them at work on a regular basis to document progress through observations, discussions and witness testimonies from managers. Depending on your current circumstances some individuals will just work towards the vocational qualification, whilst others may work towards an Apprenticeship.

Apprenticeships

Apprenticeships offer candidates a full package of qualifications known as a framework. In addition to the diploma, all candidates are required to work towards maths, English and IT qualifications, whilst learning about employment rights and responsibilities and building on personal learning and thinking skills.

Apprenticeship Framework

Level 2 Intermediate Apprenticeship

Candidates will work towards achieving the following:

  • Level 2 Certificate in Warehouse and Storage Skills
  • Level 1 Functional Skills in English and maths
  • Employment Rights and Responsibilities in the Logistics Industry
  • Personal Learning and Thinking Skills

Level 3 Advanced Apprenticeship

Candidates will work towards achieving the following:

  • Level 3 Certificate in Warehouse and Storage Skills
  • Level 2 Functional Skills in English and maths
  • Employment Rights and Responsibilities in the Logistics Industry
  • Personal Learning and Thinking Skills

Progression Opportunities

On achieving the level 2 and 3 qualifications, candidates could progress on to team leader, shift supervisor or warehouse management roles. It may be possible to move into distribution. County Training offers a range of management qualifications to those looking to operate at this higher level.

Level 2 Unit Selection

  • 201  - Health, safety and security at work
  • 202 - Develop effective working relationships with colleagues in logistics operations
  • 203 - Pick goods in logistics operations
  • 204 - Wrap and pack goods in logistics operations
  • 205 - Place goods in storage in logistics operations
  • 206 - Process orders for customers in logistics operations
  • 207 - Assemble orders for dispatch in logistics operations
  • 208 - Maintain the cleanliness of equipment in logistics operations
  • 209 - Keep work areas clean in logistics operations
  • 210 - Maintain hygiene standards in handling and storing goods in logistics operations
  • 211 - Moving and/or handling goods in logistics operations
  • 212 - Use equipment to move goods in logistics operations
  • 213 - Use a compact crane in logistics operations
  • 214 - Use a forklift side-loader in logistics operations
  • 215 - Use a hoist in logistics operations
  • 216 - Use an industrial forklift truck in logistics operations
  • 217 - Keep stock at required levels in logistics operations
  • 218 - Check stock levels and stock records
  • 219 - Operate equipment to perform work requirements in logistics operations
  • 220  - Receive goods in logistics operations
  • 221 - Process returned goods in logistics operations
  • 222 - Sort goods and materials for recycling or disposal in logistic operations
  • 223 - Contribute to the provision of customer care in logistics operations
  • 224 - Principles of Food Safety in Logistics
  • 301 - Maintain the safety and security of hazardous goods and materials in logistics operations
  • 302 - Supervise the receipt, storage or dispatch of goods

Level 3 Unit Selection

  • 211 - Moving and/or handling goods in logistics operations
  • 212 - Use equipment to move goods in logistics operations
  • 218 - Check stock levels and stock records
  • 221 - Process returned goods in logistics operations
  • 222 - Sort goods and materials for recycling or disposal in logistics operations
  • 223 - Contribute to the provision of customer service in logistics operations
  • 301 - Maintain the safety and security of hazardous goods in logistics operations
  • 302 - Supervise the receipt, storage or dispatch of goods
  • 303 - Provide leadership for your team in logistics operations
  • 304 - Take responsibility for health, safety and security in your team
  • 305 - Allocate and check work in your team in logistics operations
  • 306 - Inducting new colleagues into a logistics operation
  • 307 - Manage your own professional development in logistics operations
  • 308 - Recruit, select and keep colleagues in logistics operations
  • 309 - Build and manage teams in logistics operations
  • 310 - Schedule logistics operations to meet customer’s requirements
  • 311 - Arrange the transportation of goods using multiple transport modes
  • 312 - Organise the preparation of documentation for the transportation of goods
  • 313 - Ensure compliance with legal, regulatory, ethical and social requirements in logistics operations
  • 314 - Optimise the use of logistics resources
  • 315 - Respond to problems in logistics operations
  • 316 - Improve performance in logistics operations
  • 317 - Minimise the environmental impact of logistics operations
  • 318 - Release vehicles for daily tasks
  • 319 - Apply technology in logistics operations
  • 320 - Monitor vehicle movements
  • 321 - Manage the traffic office
  • 322 - Principles of food safety supervision in logistics