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Apprentice Administrator and Receptionist (Child Health Services)

Shropshire Community Health NHS Trust

NHS - Employer's Details

Vacancy Summary

Reference No.VAC001595615
Weekly Wage:£146.25
Working week:Monday-Friday, hours to be confirmed Total hours per week: 37.50
Duration:13 months
Start date:4/12/2019
Apprenticeship level:2
Closing Date:3/12/2019

Apprenticeship Details

This is an exciting opportunity to join a great employer, gaining and enhancing your skills while working towards a level 2 qualification in Business Administration. This position is based at Monkmoor Campus in Shrewsbury.

Are you looking for a way to develop your work experience, gain a qualification and earn some money at the same time? If the answer is yes then this could be for you. The NHS are looking for an apprentice to join the Child Health Services team as a receptionist/administrator. You will be fully supported on an apprenticeship course with Shropshire County Training.

The main purpose of the role is to be the main point of contact for all face to face and telephone calls to the Multi-Agency Family Support Services at the Monkmoor Campus. You will also handle general administration tasks. Your key duties and responsibilities will include:

  • Reception duties to include meeting and greeting
  • Managing enquiries from Health Care Professionals, Parents and Carers and external agencies in a professional manner
  • Signposting individuals to other services when required
  • Communicating with service users and other health care professionals
  • Maintaining accurate records
  • Supporting the day to day administrative duties
  • To have knowledge of and adhere to policies

This post is for a fixed term of 13 months and during that time you will receive training and on-going support to enable you to use the systems and processes required to undertake the role and complete your apprenticeship, you will gain valuable work experience and a recognised qualification: QCF Level 2 in Business Administration. Please note, if you already hold this qualification, you will not be eligible for this position.

You will need to apply for this vacancy via, by clicking on the link above. If you have not used this service previously, you will need to register before submitting your application. Please email if you require support.


Employer's Details

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. They are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.