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Apprentice Maintenance Coordinator and Customer Service Assistant

BLOCSPHERE PROPERTY MANAGEMENT LIMITED

Property management business - Employer's Details

Vacancy Summary

Reference No.VAC001643060
Location:Ludlow
Weekly Wage:£166.00
Working week:Monday - Friday, 9.00am - 5.00pm Total hours per week: 40.00
Duration:15 months
Start date:9/11/2020
Positions:1
Apprenticeship level:2
Closing Date:8/11/2020

Apprenticeship Details

Blocsphere provide Block Property Management services to residential and commercial clients throughout the UK. The goal of Blocsphere is to become the number one property management company in the UK, recognised for their customer-centric approach and unmatched service offering.

To achieve this goal, they are about to enter a period of unprecedented growth, including a major rebrand and complete overhaul of their customer interaction systems.

As part of their expansion, they now have an exciting vacancy for a Maintenance Coordinator and Customer Service Apprentice to join a dynamic team at the Head Office in Shropshire.

The key duties and responsibilities of the role with include:

  • Receiving reactive maintenance jobs from residents (or the property managers) in relation to apartment buildings, and progressing these through our job tracking software
  • Obtaining quotes for reactive maintenance jobs whilst ensuring they are maintaining cost effectiveness on behalf of our clients
  • Comparing and negotiating service level agreements in relation to planned maintenance requirements
  • Liaising with property managers, contractors, residents and clients to ensure all parties are kept fully up to date with the progress of maintenance jobs and cost approval is sought where appropriate
  • Assisting the property managers in preparing annual maintenance budgets for the developments they manage
  • Liaising with other parties as required such as insurance companies, surveyors, building control / planning department
  • Any other associated duties as may be required

You will need to apply for this vacancy via apprenticeships.gov.uk, by clicking on the link above. If you have not used this service previously, you will need to register before submitting your application. Please email enquiries@ctapprenticeships.co.uk if you require support.


Employer's Details

Blocsphere provide Block Property Management services to residential and commercial clients throughout the UK. The goal of Blocsphere is to become the number one property management company in the UK, recognised for their customer-centric approach and unmatched service offering.