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Apprentice Customer Service Parts Advisor

Shukers Land Rover Ludlow

Car Sales and Service - Employer's Details

Vacancy Summary

Reference No.VAC001672405
Weekly Wage:£153.63
Working week:Monday - Friday, 8.30am - 6.00pm (There will be some Saturday work as/when required) Total hours per week: 37.50
Duration:15 months
Start date:25/01/2021
Apprenticeship level:Level 2
Closing Date:31/01/2021

Apprenticeship Details

Customer Service Parts Advisors are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties will also include:

  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold
  • Liaising with other members of staff
  • Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work
  • Customers may include members of the public, service departments of retailers, and garages
  • Please note, the Vehicle Parts Advisor role varies slightly by employer-based upon the specific needs within the location.

Desired skills

As the main point of contact with our customers, you will require exceptional communication skills with the ability to multi-task

Personal qualities

We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:

  • A willingness to learn
  • Teamwork
  • Engineering interest
  • Quality focus
  • Personal responsibility and resilience
  • Desired qualifications
  • Maths Grade C/4 or above (equivalent accepted)
  • English Grade C/4 or above (equivalent accepted)
  • IT GCSE or equivalent an advantage but not essential 

Employer's Details

Our Shukers retailers in Shropshire & Wales provides you more choice than ever before, convenience and value along with industry leading customer service are our top priorities when looking to purchase any new or used vehicle from us. We are proudly authorised retailers for Land Rover and Hyundai as well as offering Used Vehicle for a wide range of marques.The Shukers brand holds a reputation spanning several centuries, both for the quality of our service and the friendly nature of our experienced teams. At each of our locations, you can find a wide variety of New and Used vehicles along with Service and Parts facilities.
Shukers Ltd

Lingen Road