APPRENTICE CUSTOMER SERVICE ADVISOR
SPEAR TECHNOLOGY
CORPORATE IT SOLUTIONS - Employer's DetailsVacancy Summary
Reference No.VAC001695381
Location:TELFORD
Weekly Wage:£180.18
Working week:39
Duration:18 months
Start date:3/05/2021
Positions:1
Apprenticeship level:Intermediate Level Apprenticeship
Closing Date:21/04/2021
Apprenticeship Details
Customer Service Apprentice - daily duties include, but are not limited to:
- Learning about the products and services that the business offer to their customers.
- Getting to know customers, assessing and managing their requests.
- Dealing with both new and regular clientele.
- Ordering stock accurately.
- Getting to know suppliers.
- Working closely with various departments and offering support.
- Communicating with peers.
- Learning about and adhering to Health and Safety.
- Administrative duties.
- Communicating with customers via the phone and by email.
- Using a bespoke internal computer system.
- Chasing up old quotes to gain feedback for teams.
- Working closely with Managers and Directors on proactive tasks.
- Answering general phone line and transferring to relevant department.
Employer's Details
Employer
Spear Technology Limited
Spear Technology is a Corporate IT Solutions Provider based in Telford. It is our mission to help Apprentices achieve their potential and have a long term career with our organisation.
Address
Second Floor
Jordan House
Hall Court, Hall Park Way
Telford
TF3 4NF