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MEDICAL PRACTICE - Employer's Details

Vacancy Summary

Reference No.VAC001708376
Weekly Wage:£161.25
Working week:37.5
Duration:21 MONTHS
Start date:11/10/2021
Apprenticeship level:Advanced
Closing Date:27/09/2021

Apprenticeship Details


As an Apprentice Practice Administrator you will provide support to the admin team to ensure the smooth running of the practice.

Your main duties and responsibilities will include:-

  • Meeting and greeting patients and visitors into the practice
  • Providing an efficient and polite telephone service for patients, answering queries in a timely manner and taking messages
  • Utilising appointments system effectively and efficiently
  • Administration of prescriptions
  • Attending and contributing in admin meetings and participating in training
  • Maintaining confidentiality at all times


Desired skills
The successful applicant will have:

  • Good communication and listening skills via telephone and face to face contact
  • Good computer skills
  • Ability to work as part of a team as well as individually
  • Good computer awareness
  • Previous experience in a GP Surgery an advantage but not essential as full training will be given
  • Flexible in order to cover for colleagues
  • Personal qualities
    The successful applicant will be:

Flexible to work both mornings and evenings

  • Compassionate and sympathetic
  • Understanding of the importance of confidentiality in the workplace
  • People orientated, have empathy and a non-judgemental approach, understand the importance of strict confidentiality and have a sound customer service background
  • It is desirable the successful applicant possesses Maths and English GCSE at grade C or above (or equivalent).

IT qualification desirable but not essential.

Employer's Details


Claremont Bank Surgery

Disability Confident
Employer is not registered as Disability Confident

Claremont Bank Surgery is a busy Doctor's practice caring for people in Shrewsbury. The practice cares for 7,800 patients throughout Shrewsbury.


Claremont Bank