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Apprentice Business Administrator


MEDICAL PRACTICE - Employer's Details

Vacancy Summary

Reference No.VAC001838150
Weekly Wage:£187.00
Working week:34
Duration:21 MONTHS
Start date:1/08/2022
Apprenticeship level:Advanced
Closing Date:15/07/2022

Apprenticeship Details


The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager / Assistant Practice Manager, dependent on current and evolving practice workload and staffing levels:

  • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
  • Dealing with urgent visits (999) and/or requests for home visits and printing of patient summaries.
  • Process appointment requests for today and future appointments from patients by telephone and in person.
  • Processing and distributing incoming (and outgoing) mail.
  • Taking messages and passing on information.
  • Filing and retrieving paperwork.
  • Processing repeat prescriptions in accordance with practice guidelines.
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
  • Printing of blood forms.
  • Ensuring all day to day tasks are completed on time.
  • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
  • Registrations of new patients – computer data entry and medical records.
  • Process patients change of address – computer data and medical records (have knowledge of practice area.
  • Opening up/locking-up of practice premises and maintaining security in accordance with
  • Practice protocols.
  • To have a thorough knowledge of all relevant practice procedures.

The business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.




Employer's Details


We are a GP practice in Bayston Hill nr Shrewsbury. We have 6600 patients. We also have a branch surgery with a dispensary at Dorrington. We have 4 GP partners and 2 salaried GP’s. We are a training practice so always have registrars and Medical students training at the practice.



Beeches Road