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Level 2 in Certificate in Retail Operations

Benefits

  • Free of charge for those 19 years of age or over (subject to eligibility detailed below)
  • Gain a nationally recognised qualification
  • Perfect if you wish to develop your career in retail
  • Improve your skills to help create a long-standing career pathway
  • Courses are delivered as distance learning, allowing you to choose when and where to study
  • Personal tutors are assigned to ensure you have the support needed to succeed


Units You Will Study

  • Understanding customer service in the retail sector
  • How teamwork contributes to the effectiveness of a retail business
  • Dealing with customer queries and complaints
  • Understanding the control, receipt and storage of stock


Eligibility

To access this course free of charge, you must be age 19 or older at the start of the current academic year and have been a UK/EU/EEA resident for 3 years or longer. Funding is subject to change

Are you ready to find out more? The first step is to register your interest using the REGISTER INTEREST facility.

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